What is the problem? Bang that Drum

Where has personal marketing gone?

I remember as a cinema manager back in the early sixties that I was constantly looking for promo material that would tell local people about the films I was showing.

What did we do? remember that we had stars of forthcoming films attend and in particular Oliver Reed. His film was about an advertising executive who has some sort of breakdown and smashes up his office. Well, he came to the cinema where we had set up a desk on stage, just below the screen so it wasn't visible and in the intermission, when the lights came up he strode down the main isle with an axe over his shoulder and onto the stage where he smashed up the desk. This was great for us because we'd announced he be there and so the cinema was packed and we could expect a crowd the next week for his film: it was great for the audience because they saw one of the stars of the day: and it good for Oliver Reed because it kept his exp[osure high.

I remember when we had Bond 007 films showing, we'd either dress up for local newspaper shots or have some of the big props and equipment from the studio set up in the foyer. We also had an open lorry that we'd tour the streets with where we'd paste up posters on a giant A-board.

Nowadays that's changing. I as amazed at two things on Friday and one on Saturday. The former very negative whilst the latter both positive and negative.

On Friday I went to an indoor shopping centre to look at a retail outlet. One of the points we discussed was giving out leaflets. He staggerred me by saying that it was against the centre rules. He wasn't allowed to step outside the shop to hand anything out!! I then went to a large outdoor shopping centre and heard the same story.

People buy from people. The best introduction is not through adverts, websites, mailshots or bill-boards. No! It's through personal contact. How can you make contact with possible prospective customers if you can't approach them?

Imagine fishing and having to dangle the line and bait right at your feet, rather than throw the line into the middle of the river or lake! I know that fish hide under the bank and can be tickled but that's a different game ; thery are usually resting or asleep - if fish sleep.


On Saturday I went into Swansea and passed through Swansea Market taking photos when I came across Jannis.

Jannis is Greek and has a market stall selling authentic Greek speciality foods. He's had the stall for just under a year and is a really happy chappie.

When I saw Jannis he was walking around the busy market ringing a bell and holding a tray of what could be doughnuts (I'm going back to find out). And he was shouting "Support local businesses" I couldn't believe it, particularly as I'm organising the Swansea Business Show in May and one of the themes is just that - support local business.

But there's a problem here as in the shopping centres: the management seem to disapprove because when I asked other stall-holders why they didn't shout or do anything to attract attention I was told that this wasn't acceptable!!

When I had a stall in Pettycoat Lane in London with a friend we were expected to shout out and try anything to attract attention.

What is going on? Is this being politically correct? Have we lost our sense of proportion? Please help?

Visit my Marketing Basics website to learn about easy ways to market.

Swansea in and around the Market



If you are doing anything different to attract attention on the street do let me know. Write a comment.

AROUND THE WORLD IN 80 DAYS . . .

. . . . at the Dylan Thomas Theatre on Saturday night was a superb production. There was one set and the main characters were there throughout then production. It was snappy and well rehearsed. I sat in the front row and didn't hear one prompt. The play went from being a serious production and slipped into a riot of slapstick at times. I couldn't stop laughing in the second half.


Until the curtain call when we all had a surprise and the Director a shock! But you'll have to wat until tomorriow for more about that. Another rmarketing trick is to leave the reader in suspense. There's no prize for guessing what happened but read on tomorrow.


Keep busy. Market well and be successful.